Thank you for visiting our website, please read our terms & conditions to know how to place an order and avoid mistakes.


1. Co-operation with Tekka


If you are interested in starting a co-operation with Tekka please contact us Ten adres pocztowy jest chroniony przed spamowaniem. Aby go zobaczyć, konieczne jest włączenie obsługi JavaScript. and describe your needs.


2. How to order ?


Most of products are available in many material versions, it’s important to use symbols and descriptions used in Tekka’s catalogue or price list to avoid any possibilities of making a mistake.

With non-standard orders at least a sketch with all important measurements should be attached, as well as the desired characteristics of the product.

Before shipping a product we will send you a confirmation of your order, please read it carefully and confirm your order.


3. Order execution: 


All catalogue products orders are prepared within a 7-14 working days from the date of order. All orders are confirmed with an e-mail sent to the e-mail address of the ordering party. These confirmations should be carefully read and, if any questions occur, Tekka shall be contacted to avoid mistakes.

Delivery times and trade conditions are confirmed by the sales person responsible for contact with the Customer.

In case the products are not on the warehouse the realization of the order can take more time. The ordering party will be informed about that.

In case of orders for non-typical products, delivery times are set individually by the Tekka sales representative responsible for contact with the Customer.

The manufacturer is not responsible for delays caused by factors that are out its working field (e.g. caused by the transport company).


4.Shipping and Delivery:


Transport is made with the usage of a forwarding company (Raben or Schenker) with the lowest possible transport fee. Transport can be made also following the Customers guidelines.

Transport costs are invoiced and added to the cost of products unless the trade conditions are stated other way.


5. Payment:


Our price lists exclude VAT, EU taxpayers are asked to submit the proper VAT number so a preferential VAT rate (0%) can be used. Our price lists are in polish national currency ”polish zloty” (PLN) We accept payment in PLN and EUR

With new customers the payment method is 100% prepayment prior to delivery (against a proforma invoice). For our regular customers payment conditions and price discounts are individually negotiated. All non-typical products are calculated individually.


To each shipment a warehouse document and a VAT invoice is attached, upon request an invoice can be also sent by Post or e-mail. Due to tax law requirements, we ask to write and stamp the invoice copy and send it back to us. 

Delayed payment can be set after a confirmation from the Tekka Sales team representative responsible for contact with the Customer. All delayed payments are subject of insurance with the Euler Hermes company, in case Tekka receives a negative response for the application, delayed payment may not be granted.


6. Warranty:


Tekka gives warranty for the proper working of the product according to the technical conditions described in the instruction manual.

Warranty assures free of charge repayment of the defects caused by imperfect parts and production defects.

Warranty conditions:

 A vital condition for the Customer to fulfill the warranty is to send the damaged product to Tekka (this can be arranged by Tekka at its cost) along with a correctly filled warranty card and a purchase receipt.

The consumer has a right to have his product replaced with a new one if it was already damaged two times and is broken for the third time.

The warranty expires and the producer takes no responsibility for the damages caused by the following:   

a.     damages caused by imperfect loading or transport, mounting not following the instruction manual

b.     damages caused by fire, flood, thunder or other acts of nature

c.      dismantling, repairing or changing parts without the producers permission

d.      lack of proper maintenance (not following this instruction manual)

Detailed warranty conditions are described in the instruction manuals for each product.

In cases not mentioned by these regulations, standard Polish regulations apply (Dz.U. Nr 141, pos. 1176 from 27.07.2002).


All information, including prices, is for guidance only and may be changed without notice.




Tekka Karolina Bołbot

Objazdowa 45

65-001 Zielona Góra

Telephone: +48 68 452 20 86  

Mobile:         +48 603 679 097

Ten adres pocztowy jest chroniony przed spamowaniem. Aby go zobaczyć, konieczne jest włączenie obsługi JavaScript.

Ten adres pocztowy jest chroniony przed spamowaniem. Aby go zobaczyć, konieczne jest włączenie obsługi JavaScript.

European tax number: PL 9730827515